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Terms & Conditions

 
PLACING AN ORDER

By placing an order via this website you are making an offer to Pea & Mint. By clicking on "Place Order" at the checkout, you offer to buy the item(s) at the prices indicated including any delivery charges that apply to your purchase.  All orders will be subject to these conditions. Prices and availability of goods are subject to change without notice.
Full secure payment will be required once you have placed an order online. We require your name, e-mail address, credit/debit card details in order to process your request or notify you of acceptance of your order. We will also ask for a contact telephone number so that we may reach you if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers in case they need to contact you to arrange the delivery of your order.
Once an order has been accepted confirmation is sent to you automatically, although it is rare, errors may occur and we therefore retain the right to cancel the order and provide a full refund. No order is binding on you or Pea & Mint until we have accepted it. You will own the items we supply to you from the moment they are put in the hands of the postal service, with our courier, or on full payment of the item(s) including any delivery charge, whichever is the later. 
Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Pea & Mint for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your credit/debit card/PayPal account will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are dispatched to you. This does not affect your statutory rights.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order with us either by email at sales@peaandmint.co.uk or by post to, Pea & Mint, 17 Fore Street, Topsham, Exeter, EX3 0HE.

INFORMATION OF GOODS

We take every care to ensure that the description, details and prices of our products are correct at the time of going on to our website. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
Whilst we endeavour to keep the website as up-to-date and accurate as is possible, there may be very rare occasions when the information on the website (including product descriptions) at a certain time may not reflect the position exactly at the point an order is placed. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
Every product bought is sold subject to its product description which outlines any further specific conditions that relate to that product including, without restriction, terms and conditions that regarding approximate delivery dates/times, warranties, after-sales support and guarantees.
We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

PRICES

All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
While Pea & Mint tries to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Pea & Mint will not be responsible for any errors or omissions or for the results arising from the use of such information.

STOCK AVAILABILITY

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation. In the event an item(s) is listed at an incorrect price due to technical error or error in pricing information, Pea & Mint shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Pea & Mint shall issue a credit to your credit card account.

DELIVERY

Delivery dates are for guidance only and may change due to unexpected delivery problems. Goods will normally be dispatched within 24 hours of receipt of your order. If your order is likely to take any longer or in the unlikely event that any of the items you have ordered are out of stock, we will contact you.

RETURNS

Please ensure that the product is packed and labelled carefully so that it is not damaged or lost in transit as the goods are at your risk until they are received by us. We recommend using registered post and retaining the proof of postage. Please note that we cannot refund return delivery charges unless the item you received was damaged or faulty and we have been notified of it.

FAULTY ITEMS

Please ensure that you check all items on receipt, as faulty or damaged items must be reported within 48 hours of receiving the parcel. Please contact us for assistance with faulty item(s) email sales@peaandmint.co.uk 
 
YOUR RIGHT TO CANCEL

You have a right to cancel your order in writing within 14 days of receipt and receive a refund of all charges. You may cancel your order by sending us an e-mail cancellation at any time up to and including the seventh day (excluding Saturdays, Sundays and public holidays) after the day on which you receive your purchase. If you exercise your statutory rights to cancel you must immediately return the unwanted items following the packaging instructions.

These Terms and Conditions and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.  This Website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this Website or the placing of any order through this Website from outside the UK complies with any applicable non-UK laws or regulations.
 
OUR DETAILS
 
Pea & Mint
17 Fore Street
Topsham
Exeter
EX3 0HE
 

VAT Registration Number 876645081